Acceptance of Terms
By accessing our website (lovarussianspa.in) or using services at LOVA Russian Spa, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Services
LOVA Russian Spa provides professional therapeutic massage and wellness treatments at our wellness center in Candolim, Goa. All services are performed by certified, professionally trained therapists in a clean and professional environment.
- All treatments are strictly therapeutic and professional in nature
- Services are provided to adults aged 18 and above
- We reserve the right to refuse service at our discretion
- Treatment durations are approximate and may vary slightly
Booking & Appointments
- Bookings can be made via our website, WhatsApp (919797258921), phone (097972 58921), or walk-in
- A confirmed booking constitutes an agreement to these terms
- We recommend arriving 10–15 minutes before your scheduled appointment
- Late arrivals may result in reduced treatment time to avoid inconvenience to other guests
Cancellation Policy
- Cancellations made at least 2 hours before the appointment incur no charges
- No-shows or last-minute cancellations may be subject to cancellation charges
- We understand emergencies happen — please contact us as soon as possible if you need to cancel
Health & Safety
- Please inform your therapist of any medical conditions, allergies, or health concerns before your treatment
- Therapeutic treatments may not be suitable for certain medical conditions — please consult your physician if unsure
- We maintain the highest hygiene and cleanliness standards in all treatment areas
Code of Conduct
LOVA Russian Spa is a professional wellness center. We maintain a strict code of conduct:
- All guests and staff are treated with respect and dignity
- Any form of inappropriate behavior will not be tolerated and will result in immediate service termination
- Our facility is a professional therapeutic environment
- Photography or recording inside treatment areas is strictly prohibited
Liability
While we take every precaution to ensure your safety and comfort, LOVA Russian Spa shall not be held liable for any personal injury, loss, or damage arising from the use of our services, except where caused by our negligence. Guests use our facilities at their own risk.
Intellectual Property
All content on lovarussianspa.in, including text, images, logos, and design elements, is the property of LOVA Russian Spa and is protected by copyright laws. Unauthorized reproduction or distribution is prohibited.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of our website or services constitutes acceptance of the updated terms.
Contact Us
For questions about these Terms and Conditions:
- Email: lovarussianspa@gmail.com
- Phone: 097972 58921
- Address: 1266/B, Aguada–Siolim Rd, Bammon Vaddo, Candolim, Goa 403515
These Terms and Conditions were last updated in August 2026.